Iberostar Waves Quetzal ★★★★★

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Iberostar Waves Quetzal | Playa del Carmen | Mexico

Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, 77710 Playa del Carmen, Mexico

➤ Iberostar Waves Quetzal | Quintana Roo

Experience world-class service at Iberostar Quetzal
Facing the beachfront, Iberostar Quetzal offers 5-star accommodation in Playa del Carmen and has a garden, restaurant and bar. Located around 400 metres from Playacar Beach, the resort with free WiFi is also 3.3 km away from ADO International Bus Station. The resort offers an outdoor swimming pool, evening entertainment and a kids' club.

At the resort, all rooms include a desk, a flat-screen TV, a private bathroom, bed linen and towels. Iberostar Quetzal provides some units with sea views, and every room is fitted with a coffee machine. All guest rooms at the accommodation feature air conditioning and a wardrobe.

A buffet breakfast is available every morning at Iberostar Quetzal.

Speaking German, English, Spanish and French, staff are willing to help at the 24-hour front desk.

Playa del Carmen Maritime Terminal is 3.4 km from the resort, while Church of Guadalupe is 8.1 km from the property. The nearest airport is Cozumel International Airport, 32 km from Iberostar Quetzal.

See photos for Iberostar Waves Quetzal
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Room choices in Iberostar Waves Quetzal

Iberostar Waves Quetzal Services

Internet WiFi is available in all areas and is free of charge.
Parking Free public parking is possible on site (reservation is not needed).
Bathroom Toilet paper Towels Private bathroom Free toiletries Hairdryer Shower, Toilet paper, Towels, Private bathroom, Free toiletries, Hairdryer, Shower
Bedroom Linen Wardrobe or closet Alarm clock, Linen, Wardrobe or closet, Alarm clock
Outdoors Outdoor furniture Beachfront Balcony Garden, Outdoor furniture, Beachfront, Balcony, Garden
Kitchen Coffee machine, Coffee machine
Room Amenities Clothes rack, Clothes rack
Activities Beach Evening entertainment Kids' club Water sport facilities on site Snorkelling Diving Windsurfing Tennis court, Beach, Evening entertainment, Kids' club, Water sport facilities on site, Snorkelling, Diving, Windsurfing, Tennis court
Living Area Sofa Seating Area Desk, Sofa, Seating Area, Desk
Media & Technology Flat-screen TV Telephone TV, Flat-screen TV, Telephone, TV
Food & Drink Breakfast in the room Bar Minibar Restaurant, Breakfast in the room, Bar, Minibar, Restaurant
ParkingFree public parking is possible on site (reservation is not needed). Electric vehicle charging station, Electric vehicle charging station
Services Daily housekeeping Concierge service Wake-up service Babysitting/child services Additional chargeWake up service/Alarm clock 24-hour front desk Meeting/banquet facilities Additional charge, Daily housekeeping, Concierge service, Wake-up service, Babysitting/child services Additional charge, Wake up service/Alarm clock, 24-hour front desk, Meeting/banquet facilities Additional charge
Entertainment and family services Indoor play area, Indoor play area
Safety & security Smoke alarms Key card access Safety deposit box, Smoke alarms, Key card access, Safety deposit box
General Air conditioning Non-smoking throughout Fan Family rooms Non-smoking rooms, Air conditioning, Non-smoking throughout, Fan, Family rooms, Non-smoking rooms
Outdoor swimming poolFree! Shallow end Pool/beach towels Pool bar, Shallow end, Pool/beach towels, Pool bar
Wellness Fitness/spa locker rooms Fitness Spa/wellness packages Spa lounge/relaxation area Steam room Spa facilities Hot tub/Jacuzzi Spa and wellness centre Additional chargeFitness centre Sauna Additional charge, Fitness/spa locker rooms, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Hot tub/Jacuzzi, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken German English Spanish French Italian Portuguese, German, English, Spanish, French, Italian, Portuguese

Iberostar Waves Quetzal Terms and Conditions

Check-in From 15:00. Guests are required to show a photo identification and credit card upon check-in
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesCots and extra beds are not available at this property.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash
To consider

The reservation charge will appear on the credit card statement in the name of: Hotelera Playamar, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playamar, S.A. de C.V., based in Mexico.

An environmental fee of 32.57 mxn per night per room must be paid upon check-in.

The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.

Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel.

Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.

Children policy:

From 0 - 2.99 years: Baby

From 3 - 12.99 years: Child paying child rate

From 13 years old: Adult Rate

Child Rates are available in the hotel reservations department.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

How do I get the best price guarantee for Iberostar Waves Quetzal?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Iberostar Waves Quetzal. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Iberostar Waves Quetzal?

WiFi is available in all areas and is free of charge.

Is there free parking available at Iberostar Waves Quetzal?

Free public parking is possible on site (reservation is not needed).

What are the outdoor activities at Iberostar Waves Quetzal

Outdoor furniture Beachfront Balcony Garden, Outdoor furniture, Beachfront, Balcony, Garden

What languages are spoken at Iberostar Waves Quetzal?

German English Spanish French Italian Portuguese, German, English, Spanish, French, Italian, Portuguese

What services are offered at Iberostar Waves Quetzal?

Daily housekeeping Concierge service Wake-up service Babysitting/child services Additional chargeWake up service/Alarm clock 24-hour front desk Meeting/banquet facilities Additional charge, Daily housekeeping, Concierge service, Wake-up service, Babysitting/child services Additional charge, Wake up service/Alarm clock, 24-hour front desk, Meeting/banquet facilities Additional charge

What are the general services offered at Iberostar Waves Quetzal?

Air conditioning Non-smoking throughout Fan Family rooms Non-smoking rooms, Air conditioning, Non-smoking throughout, Fan, Family rooms, Non-smoking rooms

Are pets allowed at Iberostar Waves Quetzal?

Pets are not allowed.

What is the check-in time at Iberostar Waves Quetzal?

From 15:00. Guests are required to show a photo identification and credit card upon check-in

What is the check-out time at Iberostar Waves Quetzal?

Until 12:00

100% real reviews of Iberostar Waves Quetzal

If you have any questions regarding the facilities or services provided at Iberostar Waves Quetzal, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Quetzal
Grat family vacation with a jungle vibe surrounded by nature and nice white sands.
We came for a family vacation and did just dad. We enjoyed the ammenuities, the kids club was great for our 4 year old son to join, they even helped him with being more comfortable in the deep pool (with floaties and under supervision). The "jungle" gardens and animals in these made for great entertainment ofr our son and a nice way of wandering from the pool to the main restaurant. The food was good and we stuck to the main buffet for dinner instead of booking A la carte dinners as the offering was quite similar and more flexible when trying to feed young kids. Offerings ranged from typical mexican dishes to suchi, pasta, seafood and freshly grilled meats and fish. The drinks were tasty, normal bottom shelf cocktails, freshly made on the spot. A premium package is available as an upgrade, but we weren't drinking that much to make it worth while.
There's a bit of pool-side lounger hogging by people claiming them in the morning and then disappearing with said loungers remaining empty for long periods. Normal thing to expect, more an issue of other guests rather than the hotel. Not sure why I took notice to it, but their pizza dough was a bit on the heavy side, either needed more yeast, longer proving or something else. It's not bad, just somehow I feel it could be made thinner or lighter.
9,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Quetzal
Great family vacation spot!!!
all the trees, water and animals! turtles, monkeys, flamingos and peacocks!! Beach was great!! Staff was the best! so friendly and great activities! Food was very good!
Bricklike walkways
8,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Quetzal
Very Good
Wonderful beach, very good buffet and many drink options. Beautiful jungle with animals inside the property.
Some staff members were inconvenient and pushing with offering vip memberships which we were not interested at.
9,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Quetzal
Amazing family holiday!
This was our second stay and we loved every bit of it again! Great staff, great food, beautiful surroundings..
Only thing that could be improved is the interior of the rooms we think and we did not like the tiles as head board of the bed.

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